Get In Touch
we're here to help you
Have a question, need guidance, or want more information? Reach out to our team and we’ll get back to you as soon as possible with the support you need.
FIND SMOKE CITY
Locate a Smoke City store near you and visit today.
Work Hours
- Sunday - Thursday: 11am - 9pm
- Friday - Saturday: 11am - 10pm
FAQs
Frequently asked questions
IN-STORE EXPERIENCE
Our stores offer a welcoming, organized environment where customers can browse comfortably and ask questions without pressure.
Yes. Our in-store team is trained to listen, explain options clearly, and guide customers based on experience and preferences.
Absolutely. We encourage customers to explore, compare options, and make decisions at their own pace.
Yes. You’re always welcome to return to the store for guidance, questions, or additional assistance from our team.